FAQs

Frequently Asked Questions – Crash Kings of Dallas

1. How long does auto body repair take?

The repair time depends on the level of damage and parts availability. Minor repairs may take a few days, while major collision repairs can take 1–3 weeks. At Crash Kings of Dallas, we provide clear timelines and regular updates throughout the process.

2. Do you work with insurance companies?

Yes. We work directly with most major insurance companies to make the collision repair in Dallas process smooth and stress-free. We can also help guide you through the claims process from start to finish.

3. Can I choose my own auto body shop in Dallas?

Absolutely. Texas law allows you to choose any repair shop you want, even if your insurance suggests a preferred provider. You have the right to use Crash Kings of Dallas for your repairs.

4. Do you offer free estimates?

Yes, we provide free auto body repair estimates in Dallas. You can visit our shop or contact us to schedule a mobile estimate.

5. What types of vehicles do you repair?

We service most makes and models including domestic, foreign, luxury, and light trucks. Whether you drive a sedan, SUV, or truck, our Dallas collision repair experts can handle it.

6. Do you use OEM or aftermarket parts?

Whenever possible, we use OEM (Original Equipment Manufacturer) parts to ensure quality, safety, and proper fit. We also discuss part options with you depending on your insurance coverage.

7. Will the paint match my original color?

Yes. We use advanced computerized color-matching technology so your vehicle’s paint blends perfectly with the factory finish.

8. What if more damage is found during repairs?

If hidden damage is discovered, we will immediately notify you and your insurance company. We update the estimate accordingly and explain everything before proceeding.

9. Do you provide frame and structural repair?

Yes. We specialize in frame straightening and structural collision repair in Dallas using professional equipment to ensure your vehicle is safe and aligned properly.

10. Why should I choose Crash Kings of Dallas?

Crash Kings of Dallas offers expert craftsmanship, fast turnaround times, certified technicians, lifetime workmanship guarantee, and top-rated customer service. We’re proud to be one of the most trusted auto body shops in Dallas.